Custom AI systems · Markham, Ontario

Built for your business. Not for a million others.

A personal AI assistant that sorts your email, answers your texts and calls, fills in your paperwork and keeps your schedule, built around how your business actually runs. We sit down with you, watch how the work gets done, and build it. Then we keep building, every month, as your business changes.

For small businesses and working professionals: trades and contractors, real estate agents, consultants, bookkeepers, home-service businesses, film and TV crew.

Book a free live demo See what's running today

Why the name

Triage, the way a medic does it

On a film set, a medic sorts what needs attention now from what can wait. Your system does the same with your workday, so the right things reach you and the rest gets handled.

Now

Flagged to you

A client reply you were waiting on
A schedule change for tomorrow
Anything with a deadline today

Your yes

Drafted and waiting

Replies written in your voice
Invoices and timesheets, filled in
Nothing leaves without your approval

Done

Handled for you

Email filed, junk cleared
Receipts logged to your books
Reminders set, calendar kept

How it works

One business. One build. No templates.

01 · Sit down

See how you really work

We come to you and watch the work actually get done, not just how it gets described. Then we talk through what eats your time and what you wish someone else would handle.

02 · Build

Make it yours

We build around the tools you already use: your email, phone, calendar, files and paperwork. Nothing to learn.

03 · Run

It works every day

You text it, call it, or let it get on with things. It reports back and asks before anything important goes out.

04 · Keep building

It grows with you

New idea, new client, new form? Tell us. Every month we add what your business needs next.

The difference

Off-the-shelf assistant or a system built for you

	Mass-market AI assistant	Triage Systems
Who it's for	Everyone, the same way	Your business and how you run it
Setup	You figure it out	We build it with you, start to finish
Your paperwork	Generic templates	Your actual forms, filled the way you fill them
New needs	Wait for a feature update	Ask, and we build it
Your data	On a big platform	On your own private server and accounts
When it gets something wrong	A support ticket	A person who fixes it

What's running today

Two working systems. Two completely different jobs.

These aren't the product. They're proof of what gets built when the system is made for one person's work.

A film set medic

Reads every call sheet the night it arrives and writes a one-page brief
Sets the wake-up alarm off the real call time and drive
Fills and sends the daily time log and weekly timesheet
Watches the set's group chat for wrap and schedule changes
Sorts three inboxes and keeps the books from receipts

A production assistant

Has its own phone line that answers, takes messages and calls back
Books appointments and handles errands by text
Keeps the to-do list and reminds him before things slip
Learns a new task the first time it's shown one

No client data is shown on this site.

"I was skeptical. Then it started doing things I hadn't thought to ask for."

From the founder

"When I built the first one for myself, I didn't expect much. I figured it might help with a few things during the day. Then we connected it to my email, my phone and my paperwork, and it kept surprising me. It gets far more done than I thought it could, and it's still getting better."
Dan Livingston, founder

Most people underestimate it the same way. So we don't ask you to take our word for it: your first meeting includes a live demo of a working system, handling real tasks while you watch.

Your data, your rules

Built to be trusted with your business

Nothing goes out without you

Emails, texts and anything sent to another person wait for your approval, until you decide otherwise.

Your own server

Your system runs on a private server set up for you, under accounts in your name. It isn't shared with other clients.

Personal details kept out

We set your system up to keep names, numbers and private details out of its own working logs.

The AI is Anthropic's Claude

The thinking is done by Claude, made by Anthropic, under an account in your name and its privacy settings. We tell you plainly what it sees.

You can see everything

Every action is logged in plain English: what it did, when, and why.

Pricing · CAD, plus HST

Simple, and it keeps working for you

Build

$2,500

One-time. We learn your business and build your system around it, ready to work. Introductory price for our first 10 builds.

Keep building

$200 / month

New skills as you need them, upkeep, fixes, and a real person on the other end.

The AI itself

Your own plan

Your system runs on Anthropic's Claude under your own subscription, billed to you directly by Anthropic, so you always own it. Anthropic lists plans at $20, $100 and $200 a month; we'll tell you which one your workload needs before you sign.

Careers spent fixing how work gets done.

Dan Livingston, smiling, beside his dog — Dan Livingston, founder. Built Triage Systems with a lot of help from the one on the left.

Who builds it

Triage Systems comes from a background that covers both sides of the job: understanding how a business runs, and building the technology to run it.

Process and efficiency. Years in banking and insurance underwriting, with awards for process improvement, reshaping how decisions get made and work gets done.
The go-between. Working as the liaison between departments, clients and the people doing the work, and turning what each side needs into something that works for both.
IT, from the ground up. Servers, networks and office phone systems built and run for small businesses, down to the wiring, the phone menus and the call routing.
Triage. Emergency medicine in the field and on film sets, where the job is sorting what matters now from what can wait, calmly and every time.

That mix is the reason we watch how your work really happens before we build anything, and why what we build fits.

Questions

Before you ask

Do I need to be technical?

No. You talk to your system by text, phone or email, in plain words. We handle everything behind it.

What can it actually do?

Whatever your business needs and we can connect it to: email, texts, calls, calendars, forms, invoices, files, websites. If it's done on a computer or a phone, it can usually learn it.

Does it have to run on Claude? I already pay for ChatGPT.

Today we build on Anthropic's Claude, and your system runs under a Claude subscription in your name. A build on another AI platform, such as ChatGPT, is possible. It's a different build, so we'd talk it through with you first, including cost.

What if I need something new later?

That's what the monthly plan is for. Tell us what you want next and we build it in.

Who can see my information?

You, and the people building your system for you. It runs on your own private server and accounts. The AI itself is Anthropic's Claude, under your account and its privacy settings. We keep personal details out of its working logs.

I handle health information. Can I still use it?

Tell us at the first meeting. If your work falls under Ontario's health privacy law (PHIPA), we build around your obligations: you decide what the system can see, and anything it shouldn't touch stays out.

Can I stop any time?

Yes, with 30 days' notice and no fee. Your system is yours: you keep the build, and we hand over a free export. If you want help moving it somewhere else, that's $150 an hour.

Talk to us

Tell us what eats your day

A first conversation is free, in person, with a live demo. Tell us a little about your business and what you'd hand off if you could.

hello@triagesystems.ca